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Sydney Lawn & Garden Blitz (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, request a quote, contact us, or use our gardening and lawn maintenance services.
This policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information that is reasonably necessary to provide our services, including:
When you visit our website, we may automatically collect technical information such as:
This information helps us improve our website and customer experience.
We collect personal information when you:
Where practical, we collect information directly from you.
We collect and use your information to:
We will only use your personal information for purposes related to the reason it was collected, or where required or authorised by law.
Our website may use cookies and similar technologies to:
You can disable cookies through your browser settings, although doing so may affect some website functionality.
If analytics services such as Google Analytics are used, anonymous website usage information may be collected to help us understand visitor behaviour and improve our website.
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties where necessary, including:
These service providers are only permitted to use your information to perform services on our behalf and are expected to maintain appropriate security standards.
Some third-party technology providers (such as website hosting, cloud storage, email services, or analytics providers) may store or process information on servers located outside Australia.
Where this occurs, we take reasonable steps to ensure your personal information receives a level of protection consistent with Australian privacy laws.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Our security measures may include:
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted or de-identified where practical.
We may occasionally contact existing customers regarding our services.
If you receive marketing communications from us, you may opt out at any time by contacting us or using the unsubscribe option where available.
You have the right to:
We will respond to requests within a reasonable timeframe.
Our website may contain links to third-party websites, including social media platforms or review websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Our website and services are not intended for children under 16 years of age.
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
The latest version will always be available on our website with the updated effective date.
If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:
If you believe we have breached your privacy, please contact us using the details above.
We will investigate your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) in accordance with the Privacy Act 1988.